Our Service Enabling Framework

Our Service Enabling Framework, built on the Suntis Enterprise Portfolio backbone, offers a comprehensive range of modules and microservices that can be tailored and integrated to suit all requirements. Our unique Media Break Free Transmission enables seamless transfer of data between systems, eliminating the need for manual intervention.
Our Service Enabling Framework
Click to enlarge
Custom base registry

Custom Base Registry

For managing registered and external customers with automatic customer structure synchronisation for registered customers

Resource Management

Lifecycle management of SIMs and subscriptions, with interface to SAP and Batch Interface

Contract Management

Activate / Deactivate / Reactivate, change subscriber, Batch Interface, status monitoring and more

Provisioning

Remote configuration of SIMs, including configuration interface

Document Archiving

Complete document management and storage

Alarming & Reporting

Jasper Reports tool, over 70 different report types (stock and statistics), SIM/eSIM data sheets, EVN, delivery reports

Billing & Rating

Internal pricing model, billing data generation, invoice generation, billing types based on usage, recurring cost, events or additional charges

Workflow Management

Process creation, integration and optimisation

Online Shop

Customisable eCommerce portals and interfaces

Order Management

Automatic handling from order to delivery to operation. Telco interface (order intake, status request, update)

Issue Management

Trouble ticket and problem tracking and prioritisation

Batch Interface

Automatic batch processing of pre-set tasks

Device Ordering Tool

Order new devices and SIMs remotely and track progress

GUI & Dashboard Builder

Build your own GUI and dashboard according to required metrics and views

IoT Device and Data Management

Remotely manage and configure any IoT device; distribute and integrate device data

SNOW

SIM Service Solution, includes the most advanced SIM-OTA platform on the market

Talk to us about your service challenges

We're here to help you leverage our high-performance, secure OSS/BSS platform and open microservices modules.